Henry County Medical Center

Henry County Medical Center staff members practice their CPR skills, using real-time audio-visual feedback in 10-minute sessions every 90 days to achieve and maintain high-quality skills. Hospital officials say health care providers who use this system feel more confident with their skills and that can lead to higher quality performance in cases where CPR is used.

Henry County Medical Center is the first acute care hospital in West Tennessee to implement the American Heart Association’s Resuscitation Quality Improvement (RQI) program.

“RQI is a new and truly innovative program that has transformed the way hospitals view CPR competency for their staff,” said Christy Futrell with the AHA in West Tennessee.

“Currently, hospital staff are required to attend a CPR class once every two years. Our science has proved that CPR skills decay occurs in as little as three months.”

With RQI, staff members practice their CPR skills at the hospital, using real-time audio-visual feedback in 10-minute sessions every 90 days to achieve and maintain high-quality skills.

Healthcare providers using RQI report feeling more confident with their skills, and RQI Analytics prove that CPR quality is improved.

“This is truly a training program of excellence,” HCMC’s CEO Lisa Casteel said. “Finally, a program for our partners to not only read, but ‘do’ and continuously stay up-to-date.

“Our staff, patients, providers and community will all benefit from the rigor and skills of this program.”

Using a variety of learning tools with an emphasis on skills mastery through low-dose, high-frequency sessions and performance feedback, the RQI program offers three components: cognitive, psychomotor skills and simulated patient cases.

• Cognitive may involve interactive lectures, videos or web-based content and is targeted to specific provider groups within the hospital and in other healthcare settings.

• Psychomotor skills sessions monitor and report RQI metrics and equipment used in the healthcare setting, using performance measurements completed within HCMC’s clinical units.

• Simulated patient cases require students to assess and treat a virtual patient care scenario and are integral to assessing a student’s ability to apply their RQI skills to a real patient case.

During the skills session/assessment, students are provided through a laptop, and student performance data is archived in a learning management system. This data is used to track and document individual student performance.

“RQI is the gold standard for resuscitation quality improvement and skills maintenance within hospitals,” Futrell said.

“There is no other program for medical professionals that addresses skills decay and provides objective feedback.

“Hospitals credit RQI as a catalyst for a culture of resuscitation excellence in their organization. Above all else, RQI is a clinical quality improvement program that saves lives.”

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